Senior Customer Assistant - Retail Excellence

Watsons · 📍 Denpasar, Bali · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 6,000,000 - 8,000,000
Watsons is looking for a dedicated and customer-focused Senior Customer Assistant to join our Retail Excellence team in Denpasar, Bali. In this role, you will be responsible for providing exceptional customer service, managing customer inquiries, and ensuring a positive shopping experience for our valued customers. If you are passionate about retail and have a strong commitment to customer satisfaction, we invite you to apply for this exciting opportunity.

📋 Tanggung Jawab Pekerjaan

Provide excellent customer service and assistance to customers in the store.,Manage customer inquiries, complaints, and feedback effectively.,Ensure a positive and welcoming shopping environment for customers.,Assist in stock management and product knowledge to support sales.,Collaborate with the team to achieve daily and monthly sales targets.,Promote Watsons products and services to enhance customer engagement.,Maintain accurate records of customer transactions and interactions.,Uphold Watsons values and policies to ensure a consistent and high-quality customer experience.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business, Marketing, or a related field.,Minimum of 3 years of experience in customer service or retail roles.,Strong communication and interpersonal skills.,Excellent problem-solving and decision-making abilities.,Knowledge of retail operations and customer service best practices.,Familiarity with Watsons products and services is a plus.,Ability to work well under pressure and meet tight deadlines.,Proficiency in using basic computer applications and retail software.

🛠️ Keahlian

Customer service excellenceRetail operations knowledgeProblem-solving skillsTeamwork and collaborationCommunication skillsTime managementProduct knowledgeSales and marketing awareness
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